IttyBittyEssentials

Refund and Returns Policy

1. Introduction

IttyBittyEssentials (“we,” “our,” or “us”) is located in Gaborone, Botswana. These Terms and Conditions govern your use of our website and services, including the sub-brands IttyBittyHair and IttyBittyCloset. Please read these terms carefully before using our services.

2. Eligibility

By using our services, you confirm that you are at least 18 years old or have received parental consent. You must provide accurate, up-to-date information when creating an account or making purchases.

3. Products

IttyBittyEssentials offers a range of luxury goods through our website. We reserve the right to modify or discontinue any product without prior notice.

4. Pricing and Payment

  • All prices listed on the website are in [Botswana Pula BWP] and are subject to change without notice.
  • Payment must be made in full before the product is dispatched.
  • We accept payments via [list accepted payment methods].

5. Shipping and Delivery

  • We ship products within [Botswana ]. Shipping fees and times vary based on the destination.
  • Once an order is placed, you will receive a confirmation email with the shipping details.
  • IttyBittyEssentials is not responsible for delays caused by third-party carriers or customs processes.

6. Returns and Refunds

  • Refund Policy: Products can only be exchanged within [3] days of receipt for a  exchange, provided they are unused and in their original condition. Please refer to our detailed Refund Policy for more information.
  • Non-Refundable Items: Certain products, such as [custom orders or intimate items], may not be eligible for return.

7. Intellectual Property

All content on this website, including text, images, logos, and designs, is the intellectual property of IttyBittyEssentials. Unauthorized reproduction or use of this content is prohibited.

8. Limitation of Liability

IttyBittyEssentials is not liable for any damages that may occur from the use of our products, services, or website, including but not limited to direct, indirect, or consequential losses.

9. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your data.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Botswana. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Botswana.

11. Changes to Terms and Conditions

IttyBittyEssentials reserves the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for changes.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at: